Refund policy

Return & Refund Policy

Effective Date: July 24, 2026

Thank you for shopping with Kingdom Deals. Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

By placing an order on kingdomdeals.shop, you agree to the terms of this policy.

1. Return Eligibility

You may request a return if:

The item is damaged upon delivery.
You received the wrong item.
The item has a manufacturing defect.
The item is unused, in its original condition, and returned in its original packaging with all accessories and tags (where applicable).

To be eligible for a return, you must contact us within 7 days of receiving your order.

2. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

Items that have been used or installed.
Products damaged due to misuse or improper handling.
Products without original packaging or missing accessories.
Clearance, promotional, or final sale items (unless defective).
Personal care or hygiene products that have been opened or used, where applicable.

3. Return Process

To request a return:

Contact our customer support team.
Provide your order number and the reason for the return.
If the item is damaged or incorrect, include clear photos showing the issue.
Wait for return authorization before sending the item back.

Returns sent without prior approval may not be accepted.

4. Refunds

Once your returned item is received and inspected, we will notify you of the outcome.

If your return is approved:

Your refund will be processed to your original payment method whenever possible.
If the original payment method cannot be refunded, an alternative refund method may be arranged.
Refund processing times may vary depending on your payment provider.

Shipping charges are generally non-refundable, unless the return is due to our error (such as receiving the wrong or damaged item).

5. Exchanges

We will replace an item if:

You received the wrong product.
The item is damaged during shipping.
The product has a verified manufacturing defect.

Exchanges are subject to product availability.

6. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

Your order number
A description of the issue
Clear photos of the product and packaging

We will review your request and work to resolve it as quickly as possible.

7. Return Shipping

If the return is due to our mistake (wrong item, damaged item, or defective product), we may cover the return shipping costs.

If the return is for any other eligible reason, the customer may be responsible for the return shipping costs unless otherwise stated.

8. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled. In such cases, you may request a return after receiving the order, subject to this policy.

9. Refund Processing Time

Approved refunds are typically processed within 5–10 business days after we receive and inspect the returned item. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

10. Contact Us

If you have any questions about this Return & Refund Policy or need assistance with a return, please contact us:

Kingdom Deals

Website: kingdomdeals.shop

Email: farazahmed111890@gmail.com

We are committed to providing excellent customer service and will do our best to resolve your concerns promptly.

Thank you for choosing Kingdom Deals. We value your trust and appreciate the opportunity to serve you.

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